Opens in a new tab

Custom Tables in the Cloud gets a major refresh & upgrade

September 15, 2026 | Josh Noonan
custom tables in the cloud gets a major refresh upgrade header

If you use Custom Tables in Act!, you’re in for a treat. APC26.18 brings one of the biggest user experience upgrades Custom Tables has seen — faster, cleaner, and a whole lot more intuitive to work with day to day.

We’ve modernised the entire interface: no more disruptive pop-up windows, redesigned grids, streamlined editing screens, and smoother navigation throughout. The goal? Less clicking, less waiting, fewer interruptions — and an experience that finally feels like a natural part of Act!, rather than a bunch of separate browser windows bolted on the side.

If you’re not already using Custom Tables, contact us about adding this to your subscription.

Here’s what’s changed:

1. No more pop-up browser windows

Previously, almost every action — adding a record, editing a record, choosing columns, reassigning contacts — launched a brand-new browser window. Those windows could be blocked by the browser’s popup blocker, could open behind the main window, could be sized awkwardly, and looked nothing like the rest of Act!.

image 211

Now:

  • Adding and editing a record opens in a side panel (drawer) that slides in over the current screen.
  • Customize Columns, Duplicate Records, Reassign, and the batch field tools (Replace / Copy / Swap / Append) open as modal windows centred inside Act!.
  • Confirmation and message boxes — for example “Do you really wish to delete the selected records?” — now use a styled dialog box that matches Act!’s look, instead of the browser’s plain grey alert popup.
rtaimage1

Why it matters: no more pop-up blocker problems, no lost windows hiding behind the browser, and a consistent visual experience throughout.


2. Redesigned list and grid screens

image 208

The table grid has been visually rebuilt to match Act!’s current design language.

  • new header bar shows the table’s icon and name, a refresh button, and a prominent “Add new [Table Name]” button on the right.
  • The old row of small icon buttons has been replaced with a clean toolbar: Delete selected, Assign, the query selector, and the Quick Filter / Group / Summary / Child Table toggles.
  • Export list and Customize columns now sit together on the right-hand side, with Export as a proper drop-down menu (Excel or CSV).
  • Buttons, checkboxes, dropdowns, and grid headers now use a shared Act! colour palette, so everything is visually consistent across every screen.
  • The selection checkbox column is always pinned to the far left, so it can’t get lost among your other columns.
  • Clicking a row’s checkbox now also highlights that row, making the current selection obvious.
rtaimage


3. Screens no longer reload the whole page:

image 209

Toggling Quick Filter, Group, Summary, or Child Table used to reload the entire tab. Those actions now update just the grid, so:

  • The page no longer flickers or jumps back to the top.
  • Your place in the record list is kept.
  • Switching between tabs is noticeably faster.

4. Better exporting

Exporting to Excel or CSV has been reworked behind the scenes.

  • The file is now generated and delivered without disturbing the page you’re on.
  • After the download completes, the screen refreshes itself automatically and returns to a working state — previously an export could leave the grid in an odd state.
  • A built-in safety timeout means the screen won’t sit waiting forever if something goes wrong.

5. Editing records

  • The Edit Record panel now has a sticky header — the record title and the Cancel / OK buttons stay visible at the top while you scroll through a long form, so you never have to scroll to the bottom to save.
  • Saving now closes the panel and refreshes the underlying list automatically.

6. Customize Columns screen redesigned

image 210
  • Rebuilt with the new Act! styling: a clear title, Cancel and OK buttons in the header, and cleaner “Available fields” / “Selected fields” lists.
  • The record-type selector and field lists are easier to read and scroll.
  • Saving your column choices immediately updates the grid behind it.

7. Contact / Company / Group / Opportunity pickers

The “Reassign” pickers were rebuilt:

  • They now open as properly sized modal windows (previously an oversized 1024-pixel pop-up) and are much easier to work with.
  • Selections are correctly remembered while you move around the picker.
  • Multiple pickers on the same screen no longer interfere with one another — previously they could share and overwrite each other’s selections.

8. Duplicate Records

The “duplicate the selected records” prompt has been moved from a pop-up window into a proper modal dialog, with the same Yes / No / Please wait / Complete steps as before, just cleanly presented inside Act!.


Summary

While many of the enhancements in APC26.18 happen behind the scenes, their impact is immediately noticeable in day-to-day use. Whether you’re editing records, exporting data, customizing views, reassigning relationships, or managing large tables, every interaction is now more consistent, responsive, and user-friendly. This release lays the foundation for future improvements while delivering a significantly more modern and productive Custom Tables experience for Act! users today.

A final word from Act Today

If this page made you pause and think about how you manage your client relationships, that’s a good start.

Most businesses don’t struggle because they lack effort. They struggle because their systems don’t quite support the way they actually work. That’s where the right CRM setup can make a real difference.

Everything we share about Act! Advantage comes from working with businesses across Australia and New Zealand who want to retain clients, improve communication, and make better decisions from their data.

If you’d like more practical insights about CRM, client retention, and running a smarter client database, you’re welcome to explore the Act Today resources and articles.

And if you’d like to see how Act! Advantage could work in your business, we’d be glad to walk you through it.

14 Day Free Trial
Explore Act! Advantage at your own pace.
28-Day Guided Trial
Work with an Act Today consultant to set up three key CRM functions for your business.

28-Day Guided Trial

Set Up Properly, Decide with Confidence

The 28-day extended trial is designed for businesses that want to experience Act! Advantage working inside their business, not just explore features.

To access the extended trial, you’ll book an initial session with an Act Today consultant based in Australia or New Zealand. During this session, we’ll help you set up three key CRM functions that matter most to your business, such as client follow-ups, communication workflows, retention tracking, or referral visibility.

At the 14-day mark, you’ll have a second check-in with your consultant to answer questions, refine your setup, and remove any roadblocks. This ensures you’re not left guessing and that the system is actually supporting your work.

By the end of the 28 days, you’ll know exactly how Act! Advantage fits your business and whether it delivers real value.

What you’ll get from the 28-day extended trial:

  • Guided setup by a local Act Today CRM consultant
  • Three high-impact CRM functions configured for your business
  • A mid-trial review to answer questions and fine-tune usage
  • A realistic view of outcomes, not just features
  • Confidence to decide based on real experience
START YOUR EXTENDED TRIAL

14-Day Free Trial

Get Hands-On with Act! Advantage CRM

The 14-day free trial gives you full access to Act! Advantage CRM so you can explore how it works in your own time. This is the standard Act! trial used by businesses across Australia and New Zealand who want to see the platform before making a decision.

During the trial, you can add contacts, explore client records, test communication tools, and see how Act! Advantage handles day-to-day client management. It’s a straightforward way to understand how the system is structured and whether it feels right for how you run your business.

This option suits businesses that are comfortable exploring software independently and already have a clear idea of what they want from a CRM. There’s no obligation, no setup required, and no pressure,  just time to assess fit.

What you’ll get from the 14-day free trial:

  • Full access to Act! Advantage CRM features
  • A clear look at how contacts, activities, and communication are managed
  • The ability to test the system across desktop and mobile
  • A simple, no-commitment way to assess fit
  • Confidence before taking the next step
START YOUR TRIAL

Download the FREE Guide

How to Choose the Best CRM for Your Business