Investing in the future of your business will ensure you stay on a growth trajectory and provide the solid foundations to ensure longevity in your business growth. So what are the investments a business to ensure ongoing growth?

It is a well-known fact that is 8 times cheaper to retain a customer than to acquire a new one. Find out how you can easily create customers for life with just 8 simple tips.

Is your CRM just a place to store your contacts or the most valuable tool in your business? As a small business investing in CRM software, you want to see a return for your dollar. Find out how you can use CRM to reshape the way your business operates and make it the most valuable asset in your business.

With the right CRM solution and strategy you can improve your processes for building and maintaining business relationships. This will help to enhance your professional image, build sales and most importantly, free up your valuable time.

Many small business owners start out by storing their customer data in Excel spreadsheets or Outlook. Whilst these tools can fulfill basic needs, most businesses will inevitably struggle to grow without an effective customer management system  Find out how your small business can benefit from using a CRM.

Do you feel that you and your staff are not working to full capacity? A recent report shows that wasted time at work actually costs organisations $87 billion per year. Find out how your team can easily improve productivity and focus more attention on your customers.

Many small businesses adopt a CRM solution for the purpose of using it as a centralised repository for their customer information however a CRM is much more than just a customer database. Your CRM should act as a powerful business tool to help you manage daily operations and your marketing efforts.

After the chaos of EOFY, July it is a great time to reassess your business goals and get organised for the new financial year.  Just like your personal new years’ resolutions, our first tip is to take some time to reset and start with a clear mind and clear goals.

Act! has been a top selling CRM for small businesses for over 30 years. COO of Swiftpage, Lorcan Malone was recently interviewed at a Small Business Expo talking about the benefits of Act! CRM for small businesss.

As Australian businesses try to understand the new European data protection laws it is important to understand who it is actually relevant to and what you need to do to ensure you are compliant.