Richard Milland commenced working with Act Today is 2002, but his CRM experience spans over 30 years.

Using the very first version of Act! in his Dandenong based training company, Richard soon realised the value of Contact Management. His expertise run deep making him one of the most experienced CRM consultants in Australia.

Richard ran his own successful Act! consulting firm where he honed his end-to-end technical skills in implementing CRM solutions based on SAP, Seibel, ACCPAC, Maximize and Tracker. He now works with Act!, Crystal Reports, Dashboards, Topline Designer and Durkin to develop custom data tables and layouts.

Richard prides himself on gaining maximum return on investment for the client - as soon as possible. This was one of the reasons he joined the Act Today team, where he could offer even greater service and support to his clients including training workshops, support plans and further scope to grow the business with Act! It is also one of the reasons he has won the Act Today Business Development award for 3 years running. 

Richard covers Melbourne and South East Victoria region for Act Today.